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Bizsolutions
  • Home
  • About Us
  • Services
  • Co-Laboratory
  • Contact Us
  • Events

Services

Our experience, along with our capacity to learn, implement, and teach makes us a nimble partner for responding to new business needs.

Our teaching orientation builds our customer relationships through the level of communication you need, from HR oriented dialogue to deep technical exploration and problem solving. 

We are motivated to support new ServiceNow implementations as well as provide ongoing sustaining services. 

We are experienced ServiceNow architects, developers, implementers, instructors, and training developers, with knowledge of the following areas:

Platform

  • Service Portal 
  • Integrations: CMDB, 3rd party  
  • Mobile Application Development  
  • Predictive Intelligence  
  • Virtual Agents 
  • Natural Language Understanding 
  • Reporting
  • Knowledge Management
  • Performance Analytics 
  • Localization
  • CMDB

 IT Operations Management

  • Service Mapping
  • Discovery

 IT Service Management

  • Incident Management
  • Major Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Configuration Management
  • Request Fulfillment
  • Service Portfolio Management

 Security Ops and Risk Management  

  • Global Risk and Compliance
  • Security Incident  Management   
  • Vulnerability Response Management  


 Customer Service Management  

  • Field Service Management  
  • Contract Management
  • Customer and Partner Portals
  • Request Fulfillment
  • Asset Management

IT Business and Asset Management

  • Demand Management
  • Portfolio and Project Management
  • Financial Management  
  • Hardware, Software Asset Management    

 Human Resources  

  • Case Management
  • Employee Onboarding
     

Services

Consulting

Training Development and Delivery

Platform Development and Support

 We bring our ServiceNow implementation experience to the table to ensure your business has the best possible guidance regarding:

  • Best Practices
  • Transition Change Management
  • Usability and User Adoption
  • Supportability

Platform Development and Support

Training Development and Delivery

Platform Development and Support

We work with our customers to understand what they need, provide thoughtful designs, and deliver the best possible solution through our development. 


We are happy to support your implementation after go-live and walk side-by-side with you throughout your journey.

Training Development and Delivery

Training Development and Delivery

Training Development and Delivery

We are ServiceNow certified instructors and curriculum developers. 


We  build custom training materials based on your branding and implementation, including:

  • Videos
  • Quick Reference Cards
  • Guided Tours
  • Instructor Slides
  • Participant Guides

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